1. Prohibited Practices

Independent Representatives shall not use false, misleading, deceptive or unfair sales practices. Independent Representatives shall take all necessary and reasonable steps to ensure that they and their down lines do not knowingly make, or cause or permit to be made, any representation relating to the business, company and the offered products which is false or misleading. No omissions of material particulars relating to the business, company and offered products shall be made or engaged in, knowingly or otherwise.

2. Explanation and Demonstration

Presentation and demonstration of the product offered shall be accurate and complete, in particular with regard to product description and benefits.
Independent Representatives shall avoid providing any misleading product claims and benefits in any of their promotional materials in any format whatsoever.
All promotional and advertising materials need to be strictly compliant with the company’s policy and its official approved materials.

3. Verbal Promises

Independent Representatives shall not make verbal or other representations concerning the product except in compliance with No.2 above.

4. Answers to Questions

Independent Representatives shall give accurate and reasonable answers to all questions from customers and prospects concerning the products and their benefits.

5. Literature

Promotional literature and advertisements shall not contain any product description, claims or illustrations which are deceptive or misleading, and shall contain name, address, Independent Representative’s title, phone number and Representative Identification Number .

6. Testimonials

Independent Representatives shall not refer to any testimonial or endorsement which is not authorized, not true, or otherwise no longer applicable, or used in any way likely to mislead the customer.

7. Disclaimer and Limitation

Independent Representatives are advised to read and take note of the disclaimer and limitation at our website which is applicable.

8. Policy and Procedures

Independent Representatives shall act and comply at all times with the company’s policies and procedures which apply to them.

9. Comparison and Denigration

Independent Representatives shall refrain from using comparisons which are likely to mislead and which are incompatible with principles of fair competition. Points of comparison shall not be unfairly selected and shall be based on facts which can be substantiated. Independent Representatives shall not unfairly denigrate any firm or product directly or by implication. Independent Representatives shall not take unfair advantage of the goodwill attached to the trade name and symbol of another firm or product.

10. Respect of Privacy

Personal or telephone contact shall be made in a reasonable manner and during reasonable hours to avoid intrusiveness. Independent Representatives shall discontinue a demonstration or sales presentation upon the request of the consumer.

11. Fairness

Independent Representatives shall not abuse the trust of individual consumers, shall respect the lack of commercial experience of consumers and shall not exploit a consumer's age, illness, lack of understanding or lack of language knowledge.